1. 12 hours before Departure 15% cancellation Charges

2. Between 12 hours & 4hours before Departure 30% cancellation charges

3. Between 4Hours & 3Hours Before Departure 60% cancellation Charges.

4. Last 3 Hours Before Departure - 90% cancellation charges

You cannot cancel tickets after the above mentioned timelines and it will be considered as not traveled,/No Non-Refundable

Due to last minute breakdowns under unavoidable conditions, the Company may use an alternate vehicle or club it with other transporter. We request the to co-operate with the Transporter under such circumstances. The Company has the right to shift the passenger?s seat if the situation requires and customers are requested to oblige such requests under genuine circumstances. Bus may be delayed due to some unavoidable reasons like traffic jams etc. Passengers are requested to arrive at the boarding point at the reporting time mentioned in the ticket. Passengers are requested to show the E-Ticket before boarding the bus. In case of any controversy, this may happen unlikely, please show photo identity card. The company shall not be responsible for any delay or inconvenience during the journey due to breakdown of the vehicle or other reasons beyond the control of the company. Passengers are requested to carry a photo identity card when boarding the bus with e-ticket,If you have any suggestions or complaints, please call us at 91-98409-62134 or mail us to customercare@parveentravels.com

We will carry your luggage on and subject to these General Conditions ofParveen Travels (P) Ltd., And on any applicable special conditions 20 kg perTicket and one small piece of hand luggage will be allowed. In this context, hand means something that is capable of fitting on an overhead luggage rack or under seats. If we agree to carry any particular luggage on any journey this does not mean that we have agreed to carry that luggage or luggage exceeding the permitted quantity on any subsequent journey you make. Fragile items such as electrical goods portable televisions and radio will only be carried if they are reasonable size and securely fastened.Such luggage shall not contain gold ornaments are currency notes or any contraband materials Drivers will load your luggage on or off coaches except where in the reasonable opinion of the driver, your luggage exceeds the recommended weight, whereby you will be responsible for making arrangements for the lifting of your luggage, on or off the coach. However the company is not at all responsible for the missing,Damage & lost luggage. The passenger has to carry the baggages at their own risk & responsibility.

We shall be entitled to inspect all of your luggage, for the purpose of ensuring compliance with the above requirements. We shall not be obliged to carry you or your luggage and shall be entitled to remove you from the vehicleif you refuse to submit for a search. Our liability for lost luggage: If you leave behind or lose your luggage on a coach or at a station we shall not have any responsibility for the luggage of the passengers / loser. Our liability for loss or damage to luggage. Your luggage shall be at your risk at all times, and we will not be liable for any loss of or damage to your luggage caused by your negligence.

Parveen Travels reserves the right to auto register the customers booking their tickets through website, branches and agents. These terms and conditions apply for the customer of Parveen Travels who participate in the Parveen Rewardz program operated by Parveen Travels (P) Ltd. The customers will be sent promotional emailers and SMS for the program and will be provided separate login details. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests. We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Parveen Travels reserves the right to change, modify and/or terminate the program with / without prior intimation. In case of any clarifications, please email to rewardz@parveentravels.com

PayPal Offers

ABOUT THE OFFER

1. Pay with PayPal and get cashback up to Rs. 400 on your eligible purchases.

2. Offer is valid only for the user's first ever transaction through PayPal and can be availed once per user.

3. Cashback voucher will be credited in the user's PayPal account after 5 days of a successful transaction with PayPal.

4. Offer expiry date - 30th November 2019.

HOW TO AVAIL THE OFFER

1. Create your PayPal India account.

2. You will need to transact for a minimum value of Rs 50 to be eligible for the offer.

3. Proceed to the payments page and select PayPal as your payment option.

4. Sign-in into your PayPal account and pay with your saved card (add card if not already added).

5. Cashback will be credited in user's PayPal account, 5 days after successful transaction with PayPal.

6. You will receive an email notifying you about the cashback in your PayPal account.

7. Cashback can be used as a discount at any Indian merchant accepting PayPal within 60 days from the award date (date of email receipt).

8. The eligible cashback amount will be automatically applied as a discount when you use PayPal to make your next purchase at any Indian merchant accepting PayPal.

9. Cashback is not eligible for redemption on (1) send/receive money transactions (including those marked as a "Goods and Services" payments), (2) charitable donations, (3) purchases made using PayPal.me and Invoicing.

TERMS AND CONDITIONS

1. Offer can be availed only once per PayPal user.

2. You agree to receive the cashback award email from PayPal.

3. Under no circumstances will you be entitled to withdraw the eligible cashback amount into your bank account or ask for a cash withdrawal. The cashback amount will be applied as a discount on your next eligible purchase. The amount cannot be credited into any pre-paid instrument issued under applicable RBI laws.

4. The offer can be redeemed during a PayPal transaction where there is an integration between the merchant's checkout flow and PayPal platform.

5. The offer will be applicable only for domestic transactions.

6. The offer cannot be transferred or combined with any other PayPal (a) offer; (b) promotion code; (c) coupon; or (d) discount or any offers from your card issuing bank.

7. PayPal reserves the right to employ reasonable technological and other methods to prevent abuse of the Offer terms. Further, you acknowledge that PayPal's decision to take certain actions, including limiting access to your offer, placing holds or imposing reserves, may be based on confidential criteria that is essential to our management of risk, the security of user's accounts, comply with applicable laws and the otherwise protect the PayPal system. You agree that PayPal is under no obligation to disclose the details of its risk management or its security procedures to You. Transactions processed through Virtual Cards will not be eligible for this cashback. If your order is cancelled by the payer / refunded by the merchant, PayPal cashback that has been awarded to your PayPal account will be withdrawn. In case of cancellations/ refunds where awarded cashback is used, 100% cashback will be refunded if the offer period is still valid. For partial cancellations, refund will be processed as per PayPal policies. In cases of fraudulent/suspicious transactions, PayPal solely reserves the right to revoke the cashback offer / not award the cashback at all.

8. In addition to the above, this offer is also subject to merchant's general Terms of Use.

9. Indian laws govern these Terms and Conditions. All disputes shall be subject to the Dispute Resolution clause of the User Agreement between PayPal and You. You agree to submit to the exclusive jurisdiction of Mumbai courts for the purpose of litigating all such claims or disputes. This Agreement shall be governed in all respects by the laws of India.

Zimson Offer

TERMS AND CONDITIONS

1. Book 5 tickets or more in a month to win a watch worth Rs.2500 from Zimson.

2. Tickets booked through Parveen Travels website and mobile app only are eligible

3. Watches can be collected only Zimson Chennai branches.

4. First 25 customers per month will be eligible for this offer.

5. Offer starts from Sep 2nd, 2019.