General Terms

• Any complaints and queries contact or write us.
• The passengers are requested to co-operate with the bus operators to maintain punctuality.
• The Ticket booked is not transferable.
• Please carry a valid photo id while traveling.
• Bus Operator reserves rights to change the seat while boarding.
• The Company does not accept responsibility for any injury, damage or loss caused by any accident. Delay or irregularity or any other natural calamities.
• Passengers are allowed to carry personal luggage at their own risk. Additional luggage will be charged.
• Smoking & Consumption of liquor is prohibited on board.
• Passengers hereby consent to receive communications by SMS / Email or calls from bus operator with regards to the services provided by them.
• Passengers shall report at the boarding point at least 10 minutes prior to the scheduled departure time
• The Arrival and Departure timing on the ticket are only tentative timings.However the bus will not leave the source before the time mentioned on Ticket Copy.
• Passengers are requested to arrive at the Boarding/pick up point at least 15 min before the scheduled time of departure.
• Tickets booked through agents can be cancelled only through the respective agent.
• If bus is cancelled, send a request to customercare@parveentravels.com for refund.
• GST is applicable on cancellation charges.
• Bus ticket is mandatory for children aged 4 and above.
• Baggage/Luggage at your own risk. Restricted goods are not permitted in bus.
• The company reserves the right to alter the seats (to accommodate a lady/child) or if the adjacent seat happens to be a Female Passenger.
• The passenger is required to furnish a print out of e-Ticket and also Carry a valid photo identity.
• Customers causing inconvenience to co-passengers/attenders/drivers under the influence of alcohol, drugs or by any immoral acts will be asked to leave the bus immediately without any refund or cancell
• If customer cancels the journey, an insurance fee will not be refundable or returnable under any circumstances.
• The passenger are advised to bring their own bedspreads/blankets for their journey
• The passenger are advised that they will have to compulsorily wear mask throughout the journey

Cancellation Terms

• Cancellation has per cancellation policy of respective ticket.
• Partial Cancellation Is Possible.
• Partial cancellations will be refunded immediately
• It Is Rights of Parveen Travels To Change Cancellation Policy Any Time Without Prior To Notice
• Bookings from this site will be eligible for cancellation through Cancellation Form on this site only, In case e-ticket is booked through an agent, please contact respective agent for cancellations.
• On Cancellation, Refund will be credited in 3 To 10 working days in source payment.
• Ticket once transferred cannot transferred or cancelled again.