Terms and Conditions

Please Carefully Read These Terms And Conditions Before Using This Parveen Travels (P) Ltd. Web Site (The "Site"). By Using The Site You Indicate Your Agreement To These Terms And Conditions This Site Is The Property Of Parveen Travels (P) Ltd. ("Parveen") and Its Licensors And Is Protected By Copyright Laws And Other Intellectual Property Laws. Parveen expressly disclaims any warranties of merchantability or fitness.

For a particular purpose,

Interested Individuals May Download And Make Copies Of Portions Of This Site For Non-Commercial Use, Provided That You Retain Any Copyright Or Other Legal Notices That Appear On Such Copies. You May Not Modify The Site And You May Not Use The Site In Any Manner That Infringes The Rights Of Another Party Professional Tourism And Travel Organizations, Teachers, Schools, Universities And Educators May Establish A Link Or Links To Parveentravels.Com Website Homepage. All Other Parties Desiring To Link To Harcourt Must Contact customercare@parveentravels.com

To Request Permission, Subject To Compliance With The Following RequirementsYou May Not Frame Or Alter The Appearance Of Parveentravels.Com. You May Neither State Nor Imply That Parveen Endorses, Sponsors Or Otherwise Approves Your Site Or Any Other Sites. You Must Abide By All Of The Other Terms And Conditions Of Use And Policies Set Forth Herein. For Example, You May Not Reproduce Or Host Harcourt Content On Your Website.You Agree Not To Portray Parveen In Any Negative Or Derogatory Manner. Your Site May Not Contain Any

  • Vulgar, Obscene, Pornographic Or Indecent Language Or Images.
  • Material That Is Untrue, Defames, Abuses, Harasses Or Threatens Others.
  • Statements That Are Bigoted, Hateful, Or Racially Demeaning.
  • Material Violating Any Person's Right Of Privacy.
  • Material Involving Or Encouraging Gambling Or Other Illegal Activities Or Unauthorized Use Of The Copyrighted Material Of Others.

Parveen Disclaims Any Responsibility For The Content Of Other Sites On The Internet, Which May Be Linked To The Site, Or Any Material Of Third Parties That May Be Accessed Through The Site. With Respect To Any Bulletin Boards Or Forums That Become Available On The Site, Parveen Disclaims Responsibility Or Liability For Any Statements Opinions Of Third Parties Expressed In Such Communications, And It Reserves The Right To Remove Material That Is Illegal, Offensive Or Otherwise Inappropriate.

1 Payment

On your credit card is processed by ICICI Payment Gateway. Booking of tickets is subject to realization of fare and the service charges (including Service Tax) from ICICI Bank through the Payment Gateway Cancellation Charges.You are required to pay the cost of the ticket, Admin Charges and the service charge (including Service Tax) through ICICI Payment gateway. Payment by credit cards for Internet Booking Operated by ICICI Bank. Payments through any Master / Visa credit cards issued by any bank When you press pay button in ICICI payment gateway page, the server will process your credit-card in about 5 seconds, but it may be longer at certain times. So wait for some more time. To avoid double charge,Do not press the Submit buttonmore than once, and do not press the back or Refresh buttons. For submissionmore than Non-authorization of payment more than once by payment gateway for tickets booked by you is liable to result in deregistration of your account with this site, without any Cancellation Procedure.

2 E-Tickets Cancellation

1. 12 hours before Departure 15% cancellation Charges
2. Between 12 hours & 4hours before Departure 30% cancellation charges
3. Between 4Hours & 3Hours Before Departure 60% cancellation Charges.
4. Last 3 Hours Before Departure - 90% cancellation charges

You cannot cancel tickets after the above mentioned timelines and it will be considered as not traveled,/No Non-Refundable

1. Due to last minute breakdowns under unavoidable conditions, the Company may use an alternate vehicle or club it with other transporter. We request the to co-operate with the Transporter under such circumstances.
2. The Company has the right to shift the passenger's seat if the situation requires and customers are requested to oblige such requests under genuine circumstances.
3. Bus may be delayed due to some unavoidable reasons like traffic jams etc.
4. Passengers are requested to arrive at the boarding point at the reporting time mentioned in the ticket.
5. Passengers are requested to show the E-Ticket before boarding the bus. In case of any controversy, this may happen unlikely, please show photo identity card.
6. The company shall not be responsible for any delay or inconvenience during the journey due to breakdown of the vehicle or other reasons beyond the control of the company.
7. Passengers are requested to carry a photo identity card when boarding the bus with e-ticket,
If you have any suggestions or complaints, please call us at +91-98409-62134 or mail us to customercare@parveentravels.com

3 Permitted Luggage

We will carry your luggage on and subject to these General Conditions of Parveen Travels (P) Ltd., And on any applicable special conditions 20 kg per Ticket and one small piece of hand luggage will be allowed. In this context, hand means something that is capable of fitting on an overhead luggage rack or under seats. If we agree to carry any particular luggage on any journey this does not mean that we have agreed to carry that luggage or luggage exceeding the permitted quantity on any subsequent journey you make.

Fragile items such as electrical goods portable televisions and radio will only be carried if they are reasonable size and securely fastened.

Such luggage shall not contain gold ornaments are currency notes or any contraband materials Drivers will load your luggage on or off coaches except where in the reasonable opinion of the driver, your luggage exceeds the recommended weight, whereby you will be responsible for making arrangements for the lifting of your luggage, on or off the coach. However the company is not at all responsible for the missing,Damage & lost luggage.

The passenger has to carry the baggages at their own risk & responsibility.

4 Inspection of Luggage

We shall be entitled to inspect all of your luggage, for the purpose of ensuring compliance with the above requirements. We shall not be obliged to carry you or your luggage and shall be entitled to remove you from the vehicle if you refuse to submit for a search.

Our liability for lost luggage: If you leave behind or lose your luggage on a coach or at a station we shall not have any responsibility for the luggage of the passengers / loser. Our liability for loss or damage to luggage.

Your luggage shall be at your risk at all times, and we will not be liable for any loss of or damage to your luggage caused by your negligence.

5 Offers

PayPal Offers

ABOUT THE OFFER

1. Pay with PayPal and get 50% up to Rs.300 cashback during the offer period.
2. Offer valid only once for first time users on bookings done via Parveen Travels website and mobile app.

What is the offer period?

How many times can I avail the offer?
First time users can avail this offer via PayPal transactions once during the offer period.


HOW TO AVAIL THE OFFER


1. Create your PayPal India account. If you already have, visit the Parveen Travels website / app and proceed to payments page.
2. Proceed to the payments page and select PayPal as your payment option. You can also sign up for new PayPal account here.
3. Sign-in into your PayPal account and pay with your saved card (add card if not already added).
4. Cashback will be credited in user’s PayPal account, instantly after successful transaction with PayPal.
5. You will receive an email / SMS notifying you about the cashback in your PayPal account. Kindly ensure your email id and mobile number are confirmed to receive cashback email and SMS information.
6. Cashback can be used as a discount at any Indian merchant accepting PayPal within 60 days from the award date (date of email receipt).
7. The eligible cashback amount will be automatically applied as a discount when you use PayPal to make your next purchase at any Indian merchant accepting PayPal.
8. Check your cashback amount on www.paypal.com/myaccount/wallet. In case you have a business account with PayPal, you'll need to download the PayPal app, login and check 'Offers' section in the bottom part of the app homepage to find your cashback.
9. Cashback is not eligible for redemption on (1) send/receive money transactions (including those marked as a “Goods and Services” payments), (2) charitable donations, (3) purchases made using PayPal.me and Invoicing.
10. In cases of refund, the amount shall be credited after the applicable deductions of cancellation, penal charges, discounts, awarded cashback, if any.


TERMS AND CONDITIONS


1. First time users only can avail & only once per PayPal user.
2. You agree to receive the cashback award email from PayPal.
3. Participation in this offer constitutes the Customer’s understanding agreement to the terms and conditions laid down herein.
4. Under no circumstances will you be entitled to withdraw the eligible cashback amount into your bank account or ask for a cash withdrawal. The cashback amount will be applied as a discount on your next eligible purchase. The amount cannot be credited into any pre-paid instrument issued under applicable RBI laws.
5. The offer can be redeemed during a PayPal transaction where there is an integration between the merchant’s checkout flow and PayPal platform.
6. The offer will be applicable only for domestic transactions.
7. The offer cannot be transferred or combined with any other PayPal (a) offer; (b) promotion code; (c) coupon; or (d) discount or any offers from your card issuing bank.
8. For partial cancellations,
      a) If the cancellation amount is less than 50% of the order value, the requested cancellation amount will be fully refunded
      b) If the cancellation amount is more than 50% of the order value, any unused portion of this cashback will be cancelled, and any redeemed cashback amount will be adjusted from the refund amount.
9. PayPal reserves the right to employ reasonable technological and other methods to prevent abuse of the Offer terms. Further, you acknowledge that PayPal’s decision to take certain actions, including limiting access to your offer, placing holds or imposing reserves, may be based on confidential criteria that is essential to our management of risk, the security of users’ accounts, comply with applicable laws and the otherwise protect the PayPal system. You agree that PayPal is under no obligation to disclose the details of its risk management or its security procedures to you. Transactions processed through Virtual Cards will not be eligible for this cashback. If your order is cancelled by the payer / refunded by the merchant, PayPal cashback that has been awarded to your PayPal account will be withdrawn. In case of cancellations/ refunds where awarded cashback is used, 100% cashback will be refunded if the offer period is still valid. For partial cancellations, refund will be processed as per PayPal policies. In cases of fraudulent/suspicious transactions, PayPal solely reserves the right to revoke the cashback offer / not award the cashback at all.
10. In addition to the above, this offer is also subject to merchant’s general Terms of Use.
11. Indian laws govern these Terms and Conditions. All disputes shall be subject to the Dispute Resolution clause of the User Agreement between PayPal and You. You agree to submit to the exclusive jurisdiction of Mumbai courts for the purpose of litigating all such claims or disputes. This Agreement shall be governed in all respects by the laws of India.


Today Parveen Travels is the only, single largest fleet operator with ISO certified one stop shop for travel needs. The success of any tourism related organization depends on customer satisfaction and this in turn boils down to raw hospitality. We at Parveen have excelled in this art, and this is one of the aspects that make Parveen so special.

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Corporate Office

AB Towers, #148, Perambur Barracks Road, Purasawalkam, Chennai - 600 007. Tamil Nadu, South India.

044 4900 7555/ 1800 102 0999

customercare@parveentravels.com

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